Highlight the major business and demographic changes that are taking place in the workforce.
- Identify the impact these changes are having on organizational dynamics and team productivity.
- Understand why diversity can be a unique and valuable asset.
- Broaden the definition of diversity beyond race and gender.
Identify individual core beliefs as they relate to people differences.
- Recognize how core beliefs drive automatic behavior patterns in the workplace and how they affect personal relationships.
- Recognize the power of the self-fulfilling prophecy.
Learn how not to base opinions on the unchangeable physical or cultural differences of people.
- Examine characteristics assigned by societal stereotyping and their impact on personal relationships and teamwork.
- Identify steps to overcome sterotyping and its negative effect.
Understand the power of nonverbal messages and their power.
- Learn how to examine your own nonverbal messages and evaluate their impact on the people around you.
- Become aware of the effects of cultural differences on communications.
Learn about “trust gaps” and their affect on team performance.
- Identify the actions needed to bridge trust gaps.
Understand the “unwritten rules” and their impact in gaining a promotion in the organization.
- Begin to develop a Personal Career Plan that will allow you to achieve your career goals.
Become familiar with the coaching guidelines to help mentor peers and employees.
- Understand the need for giving and receiving feedback.
- Begin to master coaching techniques through practice.
Identify methods by which each participant can best support diversity.
